Thomas and Thomas Hat Thomas and Thomas

Fast Shipping & Professional Packing

We provide a variety of shipping options owing to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are expertly trained and will wrap your items according to our precise and exact specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. Every day we ship thousands of packages to clients from all over the world. Our determination to be the largest online retailer worldwide is demonstrated by this. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders that contain more than one item are assigned a processing time according to the item.

Before shipping, we will inspect the ordered items thoroughly. Most orders today are shipped in 48 hours. The delivery time is between 3 and 7 working days.

Returns

The inventory is always changing and we do not fully manage it due to the fact that many parties are involved, which includes our factory and warehouse. Therefore, the actual inventory could alter at any time. Be aware that your order may be out of stock when the order has been placed.

Our policy lasts 30 days. However, if thirty days have passed from the date you purchased the item, we cannot offer you a return or exchange.

To be eligible for return, it must be unopened and in the same state as you received it in. The item must be returned in its original packaging.